FAQ

How long does shipping take? 

In-stock items are shipped 1-3 business days from order date. Personalized items generally take 2-3 weeks from purchase order date.

 

Do you make your own jewelry?

While we cultivate certain pieces in house, many of our pieces are made with our trusted partnered manufacturers.

 

How long does it take to get my personalized piece? 

While some items offer a shorter time frame, our standard time is 2-3 weeks from purchase date.

 

Do you ship worldwide?

Yes we do!

 

Do you offer more custom pieces?

Yes we do! Please email Kelley@Jaelynjewelry.com with your idea!

 

Do you use real gold?

Yes, we offer many solid 14K gold pieces. See specifications for details.

 

What's Gold Plated/ Gold Vermeil?

Gold Vermeil and or Gold plated is karat gold layered over .925 sterling silver.